Privacy Policy

At Thespian Arts Academy, located in the heart of London's vibrant Covent Garden, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information. This policy applies to all visitors to our website, students, prospective students, parents, guardians, staff, and any other individuals who interact with Thespian Arts Academy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information.

Data Collection Practices

We collect personal information in various ways, including:

• Information You Provide Directly: This includes information you provide when you enroll in our courses, register for workshops, subscribe to our newsletter, fill out contact forms, or otherwise communicate with us. This information may include your name, address, email address, phone number, date of birth, payment information, and any other details you choose to share.
• Website Usage Data: We collect information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information. You can control cookies through your browser settings. Please refer to our Cookies Policy for more information.
• Application Information: When you apply for admission to Thespian Arts Academy, we collect detailed information about your academic background, performance experience, skills, references, and any other information you provide in your application.
• Marketing Communications: When you sign up to receive newsletters or marketing materials, we collect your email address and preferences regarding the types of communications you wish to receive.
• Event Registration: When you register for an event, masterclass, or workshop, we collect your name, contact information, and any other details required for the event.

Data Usage Policies

We use your personal information for the following purposes:

• Providing Our Services: To enroll you in courses, administer your account, provide customer support, and communicate with you about your studies and academy-related activities.
• Improving Our Website: To analyze website usage data and improve the content, functionality, and user experience of our website.
• Marketing Communications: To send you newsletters, promotional offers, and information about upcoming events, workshops, and courses that we believe may be of interest to you. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in the email or by contacting us directly.
• Processing Applications: To evaluate your application for admission to Thespian Arts Academy.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Internal Operations: To manage our internal operations, conduct research and analysis, and improve our programs and services.
• Personalized Learning Experience: To tailor the learning experience to your individual needs and skill level, offering personalized feedback and recommendations.
• Showcase and Performance Opportunities: With your consent, to showcase your performances and achievements through our website, social media channels, and promotional materials.

Data Security Measures

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data transmitted online.
• Secure Servers: Our servers are housed in secure data centers with restricted access.
• Access Controls: We limit access to personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
• Data Breach Response Plan: We have a data breach response plan in place to address any security incidents promptly and effectively.
• Employee Training: Our employees receive regular training on data privacy and security best practices.

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your information for the duration of your enrollment at Thespian Arts Academy, as well as for a reasonable period afterward to manage our records, resolve disputes, and comply with legal obligations.

Sharing Your Data

We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, payment processing, email marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
• Affiliated Institutions: We may share your information with partner institutions or organizations for collaborative projects, performances, or educational opportunities, always with your consent.

We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights

You have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Right to Erasure: You have the right to request that we erase your personal information under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this Privacy Policy on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information